FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer or a trading company?

We are a large experience professional earphone factory, can offer high quality products with cheap price.

How about the quality of your goods?

All goods should pass at least 5 quality test process .to ensure the goods in good condition .
1: material coming in factory ,
2: half-done part ,
3: whole kit ,
4: test process ,
5: re-check before package .

Are you supply OEM or ODM order?

Yes , we are factory ,supply OEM /ODM service .

How to place a customization order?

Our trade managers will kindly introduce you to the following steps:
1. Inquiry--Let us know quantity and customization requirements.
2. Design--Send all related files, such as Jpg/PDF/AI/PSD/. Our designers will make improvement to fit machine produce and discuss
with you.
3. Sample Inspect--Show sample pics or videos to clients.
4.Mass Production--Start mass production after sample confirmed.

What is your payment terms and method?

1. EXW factory / FOB
2. T/T, WeChat, Alipay, Alibaba Trade Assurance (Credit Card), etc.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the delivery date?

In General, the delivery date will be 5-10 working days for normal buy quantity. But if bigger order, please check us further.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.